Ticket Flow
Modern Bug Tracking & Client Collaboration Platform
Ticket Flow is an end-to-end issue tracking and project governance platform designed to eliminate friction between development teams and clients. It provides transparent bug logging with rich media proof, role-governed status lifecycles, real-time analytics, and automated onboarding workflows.
Core Technologies
Vue 3 & Vite
Laravel 10
Inertia.js (SPA)
Tailwind CSS
MySQL & Redis
Key Features
- Rich Media Logging: Clients can attach screenshots, screen recordings, and annotated images directly to bugs.
- Role-Based Access (RBAC): Strict separation between Admins, Developers, Project Managers, and Clients.
- Kanban & List Views: Intuitive drag-and-drop interfaces for sprint planning and triaging.
- Automated Notifications: Real-time email and in-app alerts on status changes and new comments.
- Analytics Dashboard: Productivity metrics, bug resolution times, and active project health charts.